The thing that I really like about this body shop is that they try to help you sincerely. If you are not satisfied with their works, you could talk it out and work with them. I got into an accident. My rear bumper was damaged. They only took a few days to to fix my car. At first, I was not 100% happy with their works because they missed some points that I requested them to fix. I left with my car that day. They called me back later saying that I could bring my car back so they could fix them for me. They added details cleaning and fixed the scratches at front on my car for free in 2 days after I brought my car back. Overall, I think this body shop is one rank higher than other body shops. I strongly recommend this bodyshop to everyone!
I am not the one to rate shops, actually I am, but only when they do either super terrific or terrible. I just want to take time and give kudos to guys at Universal Body Shop and Collision, they are nothing but wonderful. From customer service to their work I have nothing but the best to say. Audi service at its best!!! Oh and their pricing is great too!
I give these guys 10 stars ! Universal Body Shop & Collision did an awesome work fixing my Mercedes Benz. I was hit from behind very bad and thought my Benz will never be the same again. I must mention that i am a perfectionist and keep my car keep very very clean at all times and these guys exceeded my expectations to the fullest. With their repairs done to my vehicle as well as the customer service I have experienced. I felt taken care off and confident that everything will be OK from the moment i went thru the door of their store. This place did an amazing job with an even more amazing price in the end. All parts replaced were brand new and original parts. I received follow up calls and updates from the customer service manager at all times. And I was always welcome to give them a call and ask about the status. I would recommend and will recommend this place to all of my family, friends and co-workers and I do recommend it to anyone else who needs this type of work performed on their vehicle. .. Super friendly staff and amazingly fast and great service. The Mercedes Collision Service Center is not even close to these guys !!! THANK YOU THANK YOU THANK YOU
Just had my car fixed there, and they did an amazing job!! They were very professional and courteous. My car looks brand new again. Special thanks to Ivan at the front desk for helping me out and making this a great and pleasant overall experience!! Thanks you guys!!
Ivan is the Awesome! I have been to several body shops in Atlanta and this is by far my best experience. He took care of me and made the repair process smooth. Very professional and knowledgeable. I would recommend Universal Body Shop!!
Awesome service and professional staff!! I am very picky about where I bring my car since it is such a rare car. Prices are great and very honest work. I will continue to bring my Audi RS4 to Universal Body Shop!!!